Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 10-14 business days depending on your location.
Do you offer international shipping?
Currently, Paboy Home ships to the United States, Canada, and the United Kingdom. Shipping rates and delivery times vary by destination.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
We prioritize eco-friendly materials and ethical manufacturing. Many of our textile and wood products are certified organic or sustainably harvested.
What should I do if my item arrives damaged?
Please inspect your order upon delivery. If an item is damaged, contact our support team within 48 hours with photos of the damage to initiate a free replacement.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email confirmation with a tracking link to monitor your package's journey to your doorstep.